As soon as your order is received by us, we will immediately begin processing it. Typically, shipping occurs the day after the order is placed. Once your order leaves our warehouse, you will receive a shipping confirmation via email with a tracking number, so you can check the status of your delivery at any time.

Our website displays the current stock levels in real time. If a product is available, you can easily add it to your cart and order it. If an item is currently unavailable, this will be clearly indicated on the product page. If you have any further questions, our customer service is happy to assist you.

We offer you a simple and customer-friendly process for returns. If you would like to return an item, please contact our customer service, which will inform you of the exact return procedures. After receiving and checking the return, we will refund the purchase amount to you as quickly as possible. For further details, please refer to our return policy.

The delivery time depends on the shipping destination and the chosen shipping method. Within Germany, the standard delivery time is usually 1-2 business days. International delivery times may vary depending on the destination region. With your order, you will receive detailed information about the expected delivery time.

Yes, we offer express shipping for certain regions and products. If you need your order particularly quickly, simply select this option at checkout. The corresponding delivery times and costs will be displayed transparently there. If the express shipping option is not available, unfortunately, the product does not belong to our express-shippable range.

"If a product purchased from us is defective or does not function properly, we are happy to assist you. Please contact our customer service in this case with your order number and a brief description of the problem. We will initiate the necessary steps for a quick and uncomplicated warranty processing."